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Order support

We’ll review your request personally.

For a cancellation, refund or replacement request, email us with your name, order details and clear photos where relevant.

Personalised products

Artwork is approved before printing.

Because every customised product is made for a specific customer, printed products cannot be returned as standard stock. Requests are reviewed based on the production stage and the issue reported.

Email order support
Before printingWe confirm the final artwork before production.
Email-only supportKeep the full order conversation and files together.
Clear reviewInclude the product, date and issue so we can respond accurately.
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